Frequently asked questions

Thelilhaven FAQs

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Do you offer free shipping?

Yes, we offer free shipping on all orders! Enjoy your shopping.

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What is your return policy?

We offer a 30-day return policy. If you’re not completely satisfied with your purchase, you can return it within 30 days for a full refund.

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How can I contact customer support?

If you have any questions or need assistance, feel free to reach out to our customer support team at support@thelilhaven.com We’re here to help!

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Are your products safe for children?

Yes, all our products are designed with your child’s safety in mind. They are made from non-toxic materials and meet all safety standards to ensure peace of mind for parents.

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Are your products age-appropriate?

Yes, our products are carefully categorized by age range to ensure that you are purchasing items suitable for your child’s development stage.

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Are your kids' products eco-friendly?

Yes, we offer a selection of eco-friendly children’s products that are made from sustainable materials. We are committed to providing products that are both safe for your child and kind to the planet.

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Are your products tested for quality?

Yes, all of our products undergo strict quality control checks to ensure they meet high safety and durability standards. We are committed to providing only the best products for your children.

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